How Optimizing Your Call Center Can Increase Revenue

Source Chicago Now
Original Load Date Oct. 28, 2020, 11:01 p.m.
Last Updated Oct. 28, 2020, 11:01 p.m.
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Most people think the primary purpose of a call center is to retain customers. By offering support to products, companies prevent customers from bolting to competitors. But a call center can increase revenue in multiple ways. First, it must be said that call centers can indirectly increase sales. B...