| Source | Chicago Now |
|---|---|
| Original Load Date | Oct. 28, 2020, 11:01 p.m. |
| Last Updated | Oct. 28, 2020, 11:01 p.m. |
| Original URL | http://www.chicagonow.com/offhanded-dribble/2020/10/how-optimizing-your-call-center-can-increase-revenue/ |
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Most people think the primary purpose of a call center is to retain customers.
By offering support to products, companies prevent customers from bolting to
competitors. But a call center can increase revenue in multiple ways.
First, it must be said that call centers can indirectly increase sales. B...