| Source | CBS Local |
|---|---|
| Original Load Date | Oct. 7, 2026, 1 a.m. |
| Last Updated | Oct. 7, 2026, 1 a.m. |
| Original URL | https://www.cbsnews.com/chicago/news/lake-county-911-ava-ai-call-taker/ |
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Across the country, 911 call centers are so understaffed that some are turning
to artificial intelligence to answer non-emergency calls.
At Lake County 911 in Indiana, an AI call taker named "AVA" has handled more
than 35,000 calls within just months.
But how does it work?
Lake County 911 takes c...