She made the historic first call from a hijacked plane on 9/11. 25 years later, her family met the woman who answered.

In Cary, North Carolina, Vanessa Minter was among the first people on the ground to learn about the terror unfolding in the air on [ Sept. 11, 2001 ][4] . Minter, an American Airlines reservations agent, was on the other end of a phone call with [ flight attendant Betty Ong ][5] , who was sitting...