Audit blames poor communication between departments for Chicago's water billing woes

Source CBS Local
Original Load Date May 6, 2026, 7 p.m.
Last Updated May 6, 2026, 7 p.m.
Original URL https://www.cbsnews.com/chicago/news/inspector-generals-audit-outlines-chicagos-water-billing-woes/

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Poor communication and data errors between two city departments have led to massive and inaccurate water bills and unexplained spikes in billing, [ according to a new audit released by the Chicago Office of Inspector General. ][20] The Department of Finance and the Department of Water Management ha...