| Source | NBC Local |
|---|---|
| Original Load Date | Jan. 15, 2026, 12:01 a.m. |
| Last Updated | Jan. 15, 2026, 12:01 a.m. |
| Original URL | https://www.nbcchicago.com/news/local/we-are-truly-sorry-verizon-promises-account-credits-amid-hours-long-outage/3876384/ |
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Several hours after an "issue" began impacting Verizon service in Chicago and
several other U.S. cities Wednesday, the company issued an apology and promised
account credits for those impacted.
[ Reports of service problems from Verizon customers ][1] began around 11 a.m.
and quickly grew, with ove...