Is your phone in ‘SOS mode'? What to know amid a nationwide Verizon outage

Source NBC Local
Original Load Date Jan. 14, 2026, 8:01 p.m.
Last Updated Jan. 14, 2026, 8:01 p.m.
Original URL https://www.nbcchicago.com/news/local/is-your-phone-in-sos-mode-what-to-know-amid-a-nationwide-verizon-outage/3876302/

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An "issue" with Verizon's wireless voice and data services left tens of thousands of customers in Chicago and several other U.S. cities without the ability to make calls or send texts throughout the day Wednesday. Reports of a Verizon outage skyrocketed around 11 a.m., with more than 180,000 report...